DigiOps是埃顿服务有限公司自主开发的一款数字化运营工具，通过SOP规范员工行为，对服务数据进行大数据分析，全面帮助提升服务质量
DigiOps is a SOP tool developed by Aden Services, aiming to standardize the staff behavior via scheduled work order. Each work order has its own SOP which helps with data analysis and service improvement.